Kako da trgovina uspe

Cilj kompanije Coface je da omogući razvoj domaće i međunarodne trgovine pružanjem stručnih rešenja na osnovu kojih će kompanije moći da donose odgovarajuće poslovne odluke. Sarađujemo sa kompanijama kako bismo eliminisali rizik povezan sa neisplaćenim dugovanjima, obezbeđujući im zaštitu posredstvom garancija koje nudimo kao društvo za osiguranje potraživanja.

Takođe, naša uloga je da svojim klijentima pružimo smernice za poslovanje u svetu koji se menja brže nego ikada ranije. Pružamo informacije koje će našim klijentima dati detaljan uvid u poslovanje svojih klijenata, dobavljača i potencijalnih klijenata i to na osnovu procene njihove finansijske stabilnosti i pouzdanosti.

Osim toga, dajemo prognozu važnih ekonomskih kretanja i vršimo analizu poslovnih rizika po geografskim regijama i privrednim sektorima.

Raditi u kompaniji Coface znači učestvovati u kreiranju, razvijanju i promociji jedinstvene baze stručnih znanja iz oblasti mikro i makroekonomije. To takođe podrazumeva svakodnevno pružanje podrške čitavom nizu kompanija u procesu donošenja poslovnih odluka i kreiranju poslovnih strategija.

• Naši timovi za razvijanje globalne trgovine podstiču razvoj multinacionalnih kompanija pružanjem čitavog niza konkretnih usluga. U ovom video klipu jedan naš klijent - Tyrolit – priča o svakodnevnoj podršci koju dobija od kompanije Coface.

Povezivanje sa svetom podrazumeva međusobno povezivanje! 

Jedna od osnovnih karakteristika kompanije Coface je činjenica da se radi o kompaniji prilagođenoj ljudima koji u njoj rade i kompaniji čije poslovanje dopire do svih delova sveta… kompaniji u kojoj je svaki pojedinac važan. Bićete okruženi grupom ljudi koja predstavlja sjajan spoj generacija, polova i kultura. Ljudska dimenzija naše kompanije se ogleda i u našoj radnoj etici kada radimo zajedno: cenimo jednostavnost, pristupačnost i otvorenost.

Kao poslodavac, kompanija Coface neguje društveno odgovoran pristup zasnovan na tri ključna cilja:

• razvijanje inkluzivnog radnog okruženja
• podrška profesionalnom razvitku naših zaposlenih
• utvrđivanje principa jednakih prilika uz istovremenu borbu protiv svakog vida diskriminacije

The Happeners Making Trade Happen How does Coface connect you to the rest of the world? I have always had to work with people who are very open-minded in a sense, very open to international growth. And in my day-to-day work I'm always working with people from other countries, both at the local level - there are always foreigners in almost all the subsidiaries - but also at the regional and group level. Everyday, we communicate with the risk underwriting centres located in seven regions around the world. I think the cultural context that we have gives us the opportunity to share and implement unconventional solutions, to exchange experiences, ideas; to look at different management styles, and implement some of them in our day-to-day work. What makes the employee experience at Coface special for you? I don't feel that there are differences in terms of culture, nationalities, or even location. For me, we work in a team that is located in different places, but in everyday life, we don't see where each of us is located. We work and we make progress on our projects. It's the style of communication between departments with a willingness to always help out, and to share the experience and knowledge. I know colleagues who have very local jobs, but have been assigned international, global or regional projects. And yes, I think that has always meant that Coface can make you feel comfortable, and that you can always have that international vision and that intercultural support. Coface has an open culture: here, we can speak up freely, and share ideas across the organisation. Coface is like a big family: it does not matter what your nationality is, or what accent you speak. Each of us is contributing to the world economy, and that's our common objective. At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

Šta kažu naši zaposleni

• “Naša interna mreža Žene na rukovodećim pozicijama se bavi unapređivanjem karijera žena zaposlenih u kompaniji Coface. Takođe negujemo princip kadrovskog diverziteta i mešavine generacija na svakom nivou kompanije. Taj diverzitet se ogleda i u procesu donošenja odluka – što svakako predstavlja prednost!”

Leigh Mason
referent za pravni rizik i usaglašenost poslovanja, koji radi u Južnoj Africi

Raditi u korak sa svetskom privredom znači poslovati u multikulturalnom okruženju. Naši timovi uspešno udružuju svoja stručna znanja i sarađuju sa celim svetom kako bi razumeli dešavanja na datom tržištu ili rešili probleme sa kojima se suočavaju naši klijenti.

Naša međunarodna povezanost predstavlja ključni faktor svakodnevnog poslovanja u kompaniji Coface, u kojoj ćete:

• blisko sarađivati sa kolegama sa drugih kontinenata u cilju pružanja boljih usluga svojim klijentima širom sveta.
• biti u stalnom kontaktu sa kolegama drugih nacionalnosti i iz drugih kultura tokom rada u kancelariji, na sastancima kao i tokom programa stručne obuke.
• zahvaljujući našoj jedinstvenoj međunarodnoj mreži, uživati u širokom spektru prilika za prelazak na radna mesta u inostranstvu – čak i na samom početku karijere u kompaniji Coface!

We received a request from a major French car manufacturer, who wants to develop its electric vehicle sales, via its main distributor in Denmark. How do you work together to meet clients' needs? I'll start by going to the Economic Research Department, to ask them for information about Denmark, specifically the electric vehicle distribution segment in the country, and market share figures, if possible. Then I go to the Information Department, to ask them about this distributor, what is the financial trend. As the economist for Northern Europe, I'm am of course the first port of call when it comes to Danish market issues. In this specific case that we're looking at, the first thing I'll do is examine automotive market data for Denmark. For example, registration figures, or the current e-vehicle trends. When I have summarized that, then I have a nice macroeconomic picture. But when it comes to micro data, for example, the specific business environment, then of course I pass this question on to my risk colleagues on site. In order to understand the risk involved with the market for electrical vehicles, I'd take a look at publically available information, such as government regulattions, the electric vehicle market's development, as well as key figures from the company. I would also contact their CFO or CEO and talk about their company, to learn about their sales figures, and what developments they expect to see in the future. What is the added value of collaboration for clients? The Coface system, is based on being "close to the risk": we know that the local people are our teams in the field, and are the best placed to respond to the requests we receive. Here, at the EIC, (Enhanced Information Centre) we survey, and collect knowledge about the most significant parts of the exposure that Coface has. You can never know absolutely everything, but you can still get enough information to improve your understanding of the company. The strong international environment is a great advantage when looking at risks from different angles and therefore making the best possible risk assessment - even if that means I have to juggle my work around different time zones! At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

Šta kažu naši zaposleni

• “U kompaniji Coface radim sa kolegama koje imaju veoma raznolika poslovna iskustva. To je poslovno okruženje koje mi omogućava da se upoznam sa različitim kulturama i stanovištima a da uopšte ne izađem iz svoje kancelarije! Naša raznolikost podstiče kreativnost i povećava naš radni učinak. Ona kompaniju Coface čini sjajnim mestom za rad u timu čiji sam ja ponosni član."

Yuliia N. 
Glavni menadžer za rad sa klijentima zaposlena u Coface Global Solutions sa sedištem u Dubaiju

U nastojanju da uvedemo novine u svoje poslovanje, neprestano i iznova proveravamo svoja postignuća i trijumfe - ovaj princip predstavlja srž uspeha kompanije Coface već više od 75 godina! 

Kako bismo  pojednostavili i unapredili svoje poslovanje, u svoj poslovni model uvodimo nove tehnologije, naročito one koje su povezane sa statističkom obradom podataka.

Dajemo prednost novim načinima poslovanja koje karakteriše viši stepen fleksibilnosti, praktičnosti i mogućnosti za ostvarivanje saradnje.

S obzirom na to da se svet neprestano menja, podstičemo razvoj novih ideja i visoko cenimo znatiželjne umove, nadahnute muškarce i žene koji imaju hrabrosti da oblikuju jedan novi svet.

In innovation, we do two main things. We have a prospective work, trying to identify the technological trends in use that will impact our businesses, our customers and our partners. We have a customer vision that guides our project. We don't do R&D to develop projects that will remain in a laboratory, but we are already driven by an existing need of our customers, which are the business lines. Coface's international database is unique in the world. The data contained in this database allows us to be absolutely predictive in evaluating a single company and the market; the risks of the market where the company operates. And this is absolutely a competitive and innovative key. We set up a hackathon, where we brought about forty people together from seven different regions. I think there were about fifteen countries represented and we got them to work remotely on customer needs, so they connected with the customers. They came, we had several stages and finally, we managed to produce a kind of prototype that we showed to our clients, who were very satisfied. So, from there, we started to build the product. With a series of small weekly challenges, each week we asked the teams to ask themselves a question, so one challenge per week. And at the end of the week, they would come and pitch their proposal. So, at the end of this hackathon, I participated in the development of the product by extracting the data used to build the different indicators used in this product. We created an innovative, user-friendly platform with the purpose of guiding companies in their sales choices. All of this not only involving our staff but also involving the clients, and this allowed us to launch a platform more rapidly, in a better performing way. Innovation is the key to success for a company. Improving our own offer, listening to the market, testing all aspects of the platform, understanding if we're meeting our clients' needs and listening to the commercial feedback. All of this helps you to innovate and to succeed. Our team works in an iterative way. Generally, we start by trying to understand a need. Then we dig in when we think we have something that starts to work. We'll do some tests. We'll try to propose things, mock-ups to customers, or test a technology with them with Coface employees. And then, the more we advance, the more we'll enrich the solution to obtain something that is a complete solution in the end. Creating a product in less than six months that corresponds to customer needs proves that we are agile. It proves that we listen to our customers and it proves that there is real creativity in what we do. At Coface, we are making trade happen.

Šta kažu naši zaposleni

• "Kreirali smo 'središte poslovnih aktivnosti' kao spoj fleksibilnog procesa rada i najnovije tehnologije da bismo na taj način mogli da uvedemo jedan nov tim ljudi posvećenih pružanju usluga našim klijentima. To nam je pomoglo da unapredimo kvalitet naših usluga!”

Bjoern Mueller – Viši menadžer za razvoj novih rešenja (Nemačka)